Guide · 4 min read

The phone app, search and help

What only the phone can do, how to find a client or car fast, the tutorials and reporting a bug.

Nitro Serwis is in Polish. The screenshots show the Polish interface; each label is quoted in bold, with its meaning in brackets.

Nitro runs in a browser on your computer and as a phone app, on one account, with the same data. Start an order by the car and finish it at the desk.

The phone app

Get it from the App Store or Google Play and sign in with the same email. Only the phone can:

• scan a VIN with the camera: how to add a vehicle;
• take photos of damage when taking a car in;
• add a client from the phone’s contacts (Wybierz z kontaktów (Pick from contacts));
• receive notifications, e.g. when an order is assigned to a mechanic.

nitro-serwis.pl/app

Search

The search field at the top of the menu finds a client by name, phone or tax ID, and a vehicle by VIN, number plate, make or model. On a computer, open it from anywhere with Ctrl+K (Cmd+K on a Mac).

Tutorials

On a computer, almost every screen has a tutorial. Click the round ? button in the corner and Nitro walks you through what everything does.

Report a bug

Something not working? Click Zgłoś błąd (Report a bug) in the menu and describe what happened. On a phone, just hold your finger on the screen for 3 seconds.

Read next

Step by step Getting started: account, company and workshop Signing up, company details, workshop hours and rate, mechanics: what to set in the first few minutes so you can take in your first car right away. Guide Natalia, the assistant: ask about your workshop in plain words Tomorrow’s orders, missing parts, a new client or a cost estimate from a photo. What to ask Natalia and how to approve the changes she proposes.