Guide · 2 min read

Reminders: when to call a client

Nitro tells you which clients are due for an oil change, with their phone number and the date of the last service.

Nitro Serwis is in Polish. The screenshots show the Polish interface; each label is quoted in bold, with its meaning in brackets.

Przypomnienia (Reminders) tell you whom to call because their next oil change is coming up. There’s nothing to plan: Nitro works it out from the order history.

Where reminders come from

When you finish an order with an oil change, Nitro asks whether to mark it as cyclic maintenance (more in the order handling guide). A year later, 14 days before the due date, the car appears on the reminders list, and the counter next to Przypomnienia (Reminders) in the menu tells you there’s something new.

Phone
The reminders list on a phone
Computer
nitro-serwis.pl/app
An oil change reminder with the car, client, phone number and the date of the last service
“Wymiana oleju, zbliża się termin” (oil change due soon) with the car and client.

What to do with a reminder

Each reminder shows the car, number plate, VIN, client, their phone number and the date of the last service. Call with the Zadzwoń (Call) button or copy the number with the icon next to it. Once it’s dealt with, click Ukryj (Hide).

Read next

Step by step Handling an order: statuses, parts and labour From the client’s approval to the invoice: changing an order’s status, adding parts and labour, marking parts as ordered and finishing the job. Guide How to add a client A private person or a company with a tax ID: where to add a client, which fields matter and how to fetch company details from the GUS register in one click.

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